Shipping policy
Thank you for shopping with Kush Sundara Kre8tions. Each order is handcrafted and prepared with care to ensure quality and attention to detail.
Processing Times
Because many of our items are custom-made and personalized, processing times vary depending on the product type.
Estimated Processing Times
- Digital Downloads: Instant Delivery
- Invitations & Party Items: 3β5 Business Days
- Custom Printed Items: 5β7 Business Days
- 3D Printed & Custom Creations: 7β14 Business Days
Processing times do not include shipping transit time.
Shipping Methods
Orders are shipped through trusted carriers such as USPS, UPS, or other available shipping providers.
Shipping delivery estimates may vary due to:
- Carrier delays
- Weather conditions
- Holidays
- High order volume periods
Tracking information will be provided once your order has shipped.
Local Pickup
Local pickup may be available for select Maryland customers on qualifying orders.
Customers will receive pickup instructions once their order is ready.
Order Accuracy
Please ensure all shipping information, personalization details, and selections are entered correctly before placing your order.
Kush Sundara Kre8tions is not responsible for delays or delivery issues caused by incorrect addresses submitted at checkout.
Damaged Packages
If your order arrives damaged, please contact us within 3 days of delivery with:
- Your order number
- Photos of the damage
- Photos of the packaging
We will review the issue and work toward a resolution as quickly as possible.
Contact Us
For questions regarding your order, please contact:
kian-na@kushsundarakre8tions.com